Support@softwareangebote24.de
Cancellation policy
Your right of withdrawal at softwareangebote24.de
As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason. This right of withdrawal applies to all digital products purchased through our platform – subject to statutory exceptions.
1. Cancellation period
The cancellation period is 14 days and begins:
- For digital content: from the day the contract is concluded , i.e. the date of your binding order via our online shop.
2. How to exercise your right of withdrawal
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by letter, fax or e-mail).
Please send your revocation to:
Prateek Walia
softwareangebote24.de
SUITE10 CAPITAL HOUSE
61 Amhurst Road
London
E8 1LL
United Kingdom
📧 support@softwareangebote24.de
You may use the sample cancellation form below, although this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of your exercise of the right of cancellation before the cancellation period has expired.
3. Consequences of revocation
If you cancel this contract, we will reimburse you all payments we have received from you, including any transaction fees, within 14 days from the day on which we are informed about your decision to cancel this contract.
The refund will be made using the same payment method you used for the original transaction, unless expressly agreed otherwise. There will be no additional costs for you.
4. Special features of digital content
If you have expressly agreed at the time of purchase that we may begin to execute the contract before the expiry of the withdrawal period and you have confirmed that you will lose your right of withdrawal as a result, you no longer have a right of withdrawal .
This particularly applies to software licenses delivered digitally via email . You actively grant this consent during the ordering process.
Sample cancellation form
If you wish to withdraw from the contract, please fill out the following form and send it to:
📧 support@softwareangebote24.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following digital content:
– Ordered on: __________
– Name of consumer(s): __________
– Address of the consumer(s): __________
– Signature (only for notification on paper): __________
- Date: __________
(*) Delete as appropriate.
Our claim: Fairness & Security
At softwareangebote24.de, we place great value on transparent processes, reliable communication, and a high level of consumer protection. If you have any questions or concerns regarding your right of withdrawal, we are happy to assist you at any time:
